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Watercolour Scotland offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all the terms, conditions, polices and notices stated here.

By placing an order with us you are agreeing to accept these terms and conditions. We reserve the right to amend or remove any section of the terms and conditions without prior notice;

Watercolour Scotland is a trading name of The McAlpine Partnership, a graphics and web design agency based near Glasgow, Scotland, UK.

We welcome your comments and feedback by email, letter or phone. You can contact our Head Office at the address below. Our office hours are Mon-Fri 9am to 5pm.

The McAlpine Partnership
Wester Balfunning Farm,
Balfron Station, Glasgow, G63 0NF
Telephone: 01360 449248
Mobile: 07939 517685

Purchasing from Watercolour Scotland is very simple. Start by browsing the catalogue to select the item(s) you are interested in. This will take you to the specific product page where you can view it in greater detail and read some information about the product. Choose the item you want (Greetings Card or 8" x 6" Print) by selecting the GREEN basket icon . The item will be put in your BLUE shopping basket (top right of screen) with a running total displayed. Once you have finish shopping, click on the BLUE shopping basket button to proceed to checkout.

Your selected item(s) will then be displayed with the net price (excluding VAT). If you wish to order multiple items you can do so at this stage in the "Quantity" column. Proceed to NEXT > to fill out your name, delivery address and any special requirements. Proceed to NEXT > where you will then be presented with delivery options depending on your location. The shipping cost is displayed in the blue box. Proceed to NEXT > where you will be presented with 3 payment options; Card Payment, PayPal and Direct Order. Follow the on screen instructions which vary slightly depending on your preferred payment option.

A note about Value Added Tax (VAT). Displayed prices on this website include VAT at 20%. This is chargeable to UK customers only on all products sold on this website. The system will not charge VAT to orders from overseas. Royal Mail charges are VAT exempt in the UK and overseas.

1. Card Payment
All major credit/debit cards are accepted, your payment is processed by STRIPE via their secure on-line encrypted payment system. Watercolour Scotland has no access to your card details at any time. You will receive an email confirmation of the sale almost immediately. If not please check your spam or junk mail folders.

2. PayPal
All major credit/debit cards are accepted, your payment is processed by PayPal via their secure on-line encrypted payment system. Payments made via PayPal can be made with or without a PayPal account. Watercolour Scotland has no access to your card details at any time. You will receive an email confirmation of the sale almost immediately. If not please check your spam or junk mail folders.

3. Direct Order

For those who prefer not to pay online, we can accept payments by cheque or bank transfer. Please call or email us for further details using your Order ID as a reference. Please note there is £2 fee for this option and it will take considerably longer to receive your goods. No products will be shipped until payment is received and cleared by our bank.

Shipping / Delivery
Delivery is by Royal Mail *º and dependant on the weight of the item(s) ordered and the destination country. This will be calculated during checkout. Please refer to the table below as a guide for postage and packaging charges. Most orders are below 250g.

Weight UK Europe World Zone 1 World Zone 2 World Zone 3
up to 100g £1.50 £3.75 £4.75 £4.75 £4.75
up to 250g £1.90 £4.75 £6.20 £7.35 £6.35
up to 500g £2.50 £5.75 £8.50 £10.35 £8.80
up to 750g £3.00 £6.75 £10.95 £13.95 £11.60
up to 1kg £3.75 £10.70 £17.95 £21.00 £23.50
Royal Mail destinations by zone

* Royal Mail 2nd Class (UK only)
º Royal Mail Standard (all other locations)

Please ensure that you provide accurate contact and delivery details to ensure timely delivery. We do not accept liability for any failed or late deliveries due to incorrect address details.

*Please note: unfortunately we are unable to deliver goods to BFPO or PO Box addresses.

Sending your order
Most of the items are made to order and NOT from held stock therefore items ordered before 2.30pm will usually be delivered within 5 working days.

Cancellations, Returns, Refunds
Prints are made to order and we do not hold stock. As such we can only offer a replacement or refund if the print is defective or damaged on arrival. Please be aware that colours on printed material will vary slightly from screens on viewing devices which are only a visual representation of the printed item.

Every effort is made to supply high quality goods as described on this website, if however the goods arrive damaged or defective, we will send you a replacement or a refund for the full amount including the original delivery charge. For any claim to be accepted, Watercolour Scotland must be notified in writing with a full description of the problem within 3 days of receiving the items. This does not affect your statutory rights as a consumer.

Statutory Rights
Your statutory rights remain unaffected by these terms and conditions.

Privacy Policy
Watercolour Scotland are committed to protecting your privacy and security. We will only use the information that we collect about you to process your order and to provide you with the best possible online service. We will never disclose customer information to third parties.

Governing Law
Our terms and conditions are governed by Scottish law, irrespective of where you are based.

General Information
Whilst every effort has been made to ensure that the information contained in this website is correct, Watercolour Scotland cannot be held responsible for any errors that may occur. We reserve the right at any time to modify or discontinue the service, products or the prices (or any content thereof) without any notice.

© Wallace A Cuthbertson

The McAlpine Partnership, Wester Balfunning Farm, Balfron Station, Glasgow, G63 0NF, UK.
VAT Registration No: GB 743 0642 54 | Tel: 01360 449248.

Website by McAlpine Graphics